Resource · FAQ

Self storage questions, answered plainly.

Everything people ask us before renting a unit — sizes, price, security, access and rental terms. Where a detail depends on your booking, we say so rather than guess. Can't find your question? Send it over and we'll answer the same day.

FAQ · General

General questions

What self storage is, who uses it and how our container facility works.

FAQ · Storage & sizes

Storage units and sizes

Choosing a size, what fits, and how belongings hold up in storage.

FAQ · Pricing

Pricing and payment

What affects the price, what's included and what you pay to move in.

FAQ · Security

Security and insurance

How the site is protected, and where responsibility for cover sits.

Still deciding?

Not sure which unit size you need?

Tell us what you're storing and we'll recommend the smallest container that safely holds it — and confirm what's actually available.

FAQ · Access

Access and visiting your unit

When you can visit, how vehicle access works and what happens with deliveries.

FAQ · Rental terms

Rental terms

Length of stay, changing unit, and what you can and can't store.

FAQ · Business

Business storage

Using containers for stock, equipment and archives instead of warehouse space.

FAQ · Moving

Moving and renovating

Bridging move dates and protecting furniture during building work.

FAQ · Booking

Booking and moving in

Reserving a unit, what to bring and how quickly you can start storing.

Reserve your unit

Ready to store with confidence?

Tell us what you need to store. We'll come back the same day with a firm quote and an available move-in date.